How to utilise technology to be more productive out of the office

For many businesses traditional office working hours no longer exist. Whether working from home, travelling for client meetings, or simply needing to log on to catch up with work in the evenings, being productive out of the office is now just as important as being productive when you are seated at your office desk. With working away from the office so important today it is vital that you are as productive as possible from any location. To help making working away from the office easier and more productive we have selected the most useful technology that enables you to work from anywhere at any time. Smart phones and tablets The two pieces of technology that has made working from any place at any time much easier are smart phones and tablets. Most business professionals already own at least one of these devices, so it is normally simply the case in ensuring that they are utilised productively. Making sure work emails can be accessed via smart phones and tablets is an easy and convenient way to keep in touch with colleagues, clients and customers wherever you are. Tablets can also be used as an alternative to laptops to access and work on documents. Remote desktop Remote desktops enable you to access data and information from your office computer from multiple devices at any location. This means that you are able to work from your desktop computer at home, on the move or abroad. While there are a variety of remote desktop services to choose from, whichever one you opt to go with always ensure it has a high level of...

True North Services Ltd

Background True North Services offer SuperOffice CRM implementations and Support to a range of market sectors in UK, Europe and Asia.  These installations are both on premise or cloud based on our own servers. The business analysis ensures the customer maximises their ROI through productivity and increase sales. True North Services had recognised that In order to mitigate failures from on-site equipment, single points of failure and mange an Exchange Server, it was an essential strategy to locate key services in to a cloud-based environment. “The move to a cloud based Exchange Server has significantly improved the email reliability both in-house and while out of the office”  The Challenge In moving away from its previous email provider, Hosted Exchange services were identified as the next logical step. With a lot of working hours on the road or with clients it is crucial that their email system runs smoothly and reliably True North services had considered other providers, but were impressed by FSI Cloud’s clear lines of communication when negotiating and implementing their chosen solution. In addition to having a professional cloud-based provider, it was also important that they had UK-based support for any issues and setup questions. FSI Cloud offered this, along with a dedicated account manager to deal with queries regarding their account or required service enhancements. James Elgar, Director at True North Services Ltd. stated “The move to a cloud based Exchange Server has significantly improved the email reliability both in-house and while out of the office. FSI provide a very efficient migration service with minimal down time.” The Solution FSI Cloud understood the customer requirements and...

Email security, three steps you should consider.

The ecosystem around email has changed significantly and dramatically in just the last couple of years. Huge new business risks have come to the forefront.  (if you don’t know what those risks are, read our first post of this series Is your email at risk Today, there’s a “New Standard” for business email—one that requires servers to protect your business against everything from phishing attacks to legal challenges to the risks of an unpredictable climate.  To mitigate these risks, your business must embrace these three key changes to your email infrastructure:  1. It should be hosted by experts in the cloud. For all the reasons listed above, more and more businesses are migrating their email from in-house email servers to the cloud. Your email needs to be managed by experts—including engineering specialists who can manage the complexities of cross data-center replication and backup; infrastructure experts who can ensure virtually no downtime; and trusted advisors who can help assist with keeping day-to-day operations running smoothly. 2. It should be archived in a compliant, tamper-proof repository. Compliant email archiving isn’t just for regulated businesses. When your email is properly archived, your data is stored securely with no ability to delete or modify the messages or attachments. Additionally, archived emails are indexed so they are easily retrievable and can be presented during eDiscovery, provided as part of an audit trail, or just restored to an active mailbox. With email archiving, your intellectual property is protected and, if necessary, stored in a form that a court of law will recognize. 3. It should be protected by advanced email security. The built-in protections of the...

Is your email at risk

Nearly all businesses rely on email to assist with day-to-day activities. But many businesses haven’t addressed new and seemingly unavoidable vulnerabilities.  If you are running an Exchange server on-premises or if you lack certain email security capabilities, your email could be at risk. Here are 5 ways your email could be vulnerable: 1. Unprotected infrastructures. For on-premises deployments, physical security needs to be considered because the facilities where servers are located may be vulnerable. Many businesses don’t think about these risks until their offices are burglarized and their email servers are stolen or damaged. It’s especially risky for regulated businesses because this constitutes a data breach that may result in public disclosure and even fines. 2. Lack of support. Today’s standard requires email to be available 24/7/365.  However, most businesses run lean IT departments and lack the ability to offer 24/7 on-call service.  Unfortunately, when nobody is on-call, this can allow bugs to compound and increase in scale, causing critical security issues or costly downtime. 3. Natural disasters. Natural disasters are unavoidable and most businesses lack the ability to protect themselves against local outages or disasters because the necessary solution is extremely complicated to deploy.  As a result, if a disaster was to strike, they are left to deal with costly downtime and lost data. 4. Cyber threats. Cybercrime is on the rise and as criminals use more sophisticated tactics, email administrators need to find new ways to combat these threats.  The trouble is many businesses don’t have the right infrastructure or resources to keep up with the changes in technology. This could result in stolen data, passwords or...
Vertex (ShareSync & Remote Desktop)

Vertex (ShareSync & Remote Desktop)

FSI Cloud increases IT support to Vertex with the introduction of new technologies to support their growing business.   Background Vertex Services Group Ltd., an independently-owned building services maintenance company, was established in 2005. Vertex operates in the South East through four units: Mobile Services, Resident Site Operations, Fabric Maintenance and Special Projects spanning the full spectrum of building services management support. Vertex has seen rapid growth over the past few years and was looking at how technology could help them become more efficient and productive to meet the demands of their business. FSI Cloud had been providing IT support to Vertex for several years and in this time has introduced new technologies which have supported Vertex as they grew.   Challenges Vertex identified the amount of time engineers were spending on completing paper work and required a system that was flexible and easy to use and that enabled their engineers to complete essential maintenance documentation quickly and effectively. They also needed to share documents internally and externally in a secure manner. Business continuity was an important factor for Vertex, having looked at different business impacting scenarios and how they could continue to provide high levels of customer service. They needed the ability to access their systems anytime and anywhere. Remote desktop gave Vertex the flexibility to do this.   The Solution Vertex already host critical business applications with FSI Cloud, therefore embracing further cloud technologies was a natural progression as the company grew. FSI Cloud introduced a sync and share file solution called ShareSync. This ticked all the boxes for Vertex, a collaboration tool which could be accessed...